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At Logic RC we are dedicated to supporting you with your RC products, whether that be trying to locate a spare part through to repairing faulty product or replacing items under warranty. Whilst we are always on hand to talk, some of your questions are covered here along with handy links through to a Dealer Map for locating your local model shop and Exploded Diagram diretctory.
SUPPORT
  • Dealer Map
    Looking for a Logic RC stockist? Head on over to our Dealer Map section to find a local model shop near you.
    Find a Dealer
  • Spektrum Service
    The Spektrum Service Centre is dedicated to giving high quality back-up to the World's leading radio brand.
    Learn More
  • Service FAQ's
    If you have an item that needs looking at check out our Service FAQ section which may answer your question.
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  • Exploded Diagram
    If you are looking for a spare part our interactive exploded diagrams are the fastest way to find the part you need.
    Show me More
  • Logic RC News
    See all the latest product annoucnements from all the brands we distribute and Logic RC related news here.
    Show me the News
GENERAL FAQ'S
Here are some general questions and answers regarding Logic RC and the services we provide.
Can I buy direct from Logic RC?
Logic RC does not sell direct to the general public, we are a wholesaler who imports RC product from around the world. We distribute to the network of model shops up and down the country where a member of the public can walk into any model shop and benefit from the years of experience the shops have, helping to guide and provide anyone wishing to get into the model hobby.

Please take a look at our Dealer Map to locate your local model shop that will be happy to help and supply you with the items we carry.
What brands do you honour warranty and service for?
We service and repair product for all brands listed on our website. We advise that you seek the help of your local model shop first whom might be able to assist, but in the event it is a more technical issue that requires further attention we are on hand to help. All service items are diagnosed and the cost of repair is brought to the attention of the owner before the final work is carried out and in turn returned.

If you are seeking warranty on an item we advise that you return to the shop you purchased the item from. We honour warranty for all items we have sold in the UK. In the event an item is bought outside of the UK or prior to us taking on distribution we will review on a case by case basis and may incur some cost to the end consumer in the event we choose to repair or honour the warranty.
Do I have warranty on the item I have purchased?
You have a 12 month warranty from point of purchase on any of the items we distribute. You must keep the receipt as this will be required as proof of purchase in the event you are looking to claim warranty on an item.
What is the lead time on service items?
Upon receiving the service item it is entered into the service queue. At this point it may take up to 10 working days to inspect and repair the item (this may take longer if parts have to be ordered). We politely ask that you do not call us to discuss your service item as this will hold up the process. Instead we ask that you include an in-depth description of the issue along with your contact details upon returning the item. In the event that we need to discuss any action or the issue with the item we will contact you via Telephone or Email so please monitor both once you have sent your item to us.
Where do I need to send the item to?
If you are returning an item for us to repair or service please mark it FAO Service and send it to;

Logic RC
12-18 Hartham Lane
Hertford
SG14 1QN

When returning an item it must be agreed that we will carry out the repair/service work on it before sending to us. You must also ensure that the item is well packaged so as not to get damaged in transport (damage in transport is something we do not cover).
Can I contact Logic RC?
The best method of contact is either by telephone or email. If you have a general enquiry please email us at mail@LogicRC.com or if it is a query about a service item us support@LogicRC.com and we will get back to you. If you wish to speak with us call us on 01992 558226 and select the appropriate option from the menu to get you through to the right department and assist you with what you would like to discuss.
THE UK'S GOVERNING BODIES
  • BRCA
    The British Radio Car Association is the UK's governing body for radio controlled model car racing. The BRCA Licence which enables you to race at Club and BRCA Sanctioned events with BRCA membership insurance. This membership entitles you to race or drive RC Cars, and have a Vote on section & general rules at the BRCA AGM or section EGM. This membership type is designed for Park Bashers, Club Racers, National Racers.
    Take Me to the BRCA Website
  • BMFA
    The BMFA is the National Governing Body for the sport of model flying. Its aims are to promote, protect, organise and encourage model flying within the UK. Typically there are around 780 affiliated clubs and a combined membership of over 36,000 members, all of whom have entered a partnership to ensure that model fliers have a voice and their rights are recognised by the authorities.
    Take Me to the BMFA Website
  • MPBA
    The MPBA is the governing body for model boating in the UK, providing third party insurance to members. Founded in 1924 and Incorporated in 1979 as a Limited Company, it is a non-profit making organisation that promotes all types of boat modelling activity including RC Boats, Free Running and Static Models, encouraging members to take part in the hobby at all levels.
    Take Me to the MPBA Website
RESOURCES
  • Arrma Tricks and Tips Videos
    Ever wondered how to perform a double backflip or how to remove, disassemble and reinstall a diff? Then this handy series of videos from Arrma RC may come in use.
    Learn More
  • Spektrum - How To Videos
    If you are looking to understand the Spekrtum range of products better, how to program and set them up this library of videos is a great resource.
    Learn More